Welcome to Carrot Care. We are an online service that provides science-based information and health recommendations based on your lab test results. Carrot Care and/or its affiliates (Carrot Care, '"We", "Us", or "Our") provide website content, functionality, and other services to you when you are visiting or making a purchase at carrotcare.health (the "Website") or remotely through any Carrot Care applications (collectively, the "Services"). The following Terms of Service form a binding agreement between you and us, whether or not you register and become a subscriber ("Registered User") or browse the Website as a "Visitor", where '"you" or "your" refers to the person accessing or using the Website. Registered Users and Visitors may be referred to collectively as "Users".
PLEASE READ THE FOLLOWING TERMS OF SERVICE CAREFULLY BEFORE USING THIS WEBSITE.
By accessing the Website you agree to be bound and abide by these Terms of Service.
We may at our sole discretion change, add, or delete portions of these Terms of Service at any time on a going-forward basis. It is your responsibility to check these Terms of Service prior to the use of the Website and Services. In any event, your continued use of the Website and Services following the notification of changes to these Terms of Service constitutes your acceptance of any changes. We will notify you of any material changes by posting a notice of a change on the Website, and/or, in our sole discretion, by email. Certain services available through our Website may have their own terms and conditions that apply to your use of those services.
The Website is not directed to children and children are not eligible to use our Services. Protecting the privacy of children is very important to us. We do not collect or maintain personal information from people we know are under 18 years old. No part of the Website or Services is designed to attract people under 18 years old. If we obtain knowledge that a user is under 18 years old, we will take steps to remove the user's personal information from our database. You agree that by using our Website and Services, you are at least 18 years of age.
No Medical Advice
The information contained on this Website, or provided at your request, is for informational purposes only. No information on this Website is or should be used to diagnose, treat, cure and/or prevent any disease under any circumstances. The information on this Website has not been evaluated by the Food and Drug Administration. Nothing on this Website is intended to recommend any particular form of medical treatment. This Website does not encourage individuals to manage their own health problems without the advice of a licensed health care practitioner. It is your responsibility to consult a qualified medical professional before making any health decision or taking any product. Information found or received through this Website should not be used in place of a visit with, call to, consultation or advice from a professional health care provider. If you suspect you have a medical problem, or should you have any healthcare-related questions, please promptly call and/or see your health care practitioner.
Users
You warrant that all information you provide to Carrot Care is true, accurate, current, and complete. You agree to maintain and promptly update such information in order to keep it true, accurate, current and complete. If we have reasonable grounds to suspect that such information is not true, accurate, current, or complete, we may deny or terminate your access to our Website and Services (or any portion thereof).
Certain services are only available to Registered Users who are required to set up an account before accessing such services ("Account"). When you set up an Account, you are required to enter your name, email address, password ("Password") and certain other information collected by Carrot Care. You may not transfer or share your Password or Account (collectively, the "Account Information") with anyone. You are solely responsible for maintaining the confidentiality of your Account Information, and you are fully responsible for all activities that occur under your "Password" and/or "Account". You agree to immediately notify us of any unauthorized use of your Account Information or any other breach of security. You are solely responsible for all use of your Account. Carrot Care reserves the right to take all action, as it deems necessary or reasonable, regarding the security of the Website and your Account, including without limitation terminating your Account, changing your Password, or requesting additional information to authorize transactions on your Account. Notwithstanding the above, Carrot Care may rely on the relevant authority of anyone accessing your Account or using your Password and in no event and under no circumstances shall Carrot Care be held liable to you for any liabilities or damages resulting from or arising out of (i) any action and/or inaction of Carrot Care under this provision, (ii) any compromise of the confidentiality of your Account or Password, and (iii) any unauthorized access to your Account or use of your Password. You may not use anyone else's Account at any time.
You agree to promptly notify us at contact@carrotcare.health of any unauthorized use of your Username, Password, other account information, or any other breach of security that you become aware of involving or relating to the Website.
Access Rights
We hereby grant to you a limited, non-exclusive, non-transferable access right to access the Website and Services solely for your personal non-commercial use only as permitted under these Terms of Service ("Access Rights").
You agree that you will not act and/or attempt to act in the following ways:
– Interfere in any manner with the operation of the Website and Services, or the hardware and network used to operate the Website and Services;
– Distribute, sell, lease, rent, sublicense, assign, export, and/or transfer in any other manner any of your rights under this Agreement and/or otherwise use the Website and/or Services for the benefit of a third party or to operate a service bureau;
– Modify, copy and/or make derivative works based on any part of the Website and/or Services, and/or any underlying software, technology or other information, including any printed materials of the same;
– Create Internet "links" to or from the Website, or "frame" or "mirror" any of Carrot Care content which forms part of the Website;
– Otherwise use the Website and/or Services in any manner that exceeds the scope of use granted above.
Any use of third party software provided in connection with the Website will be governed by such third parties' licenses and not by these Terms of Service. You agree to be responsible for any act or omission of any users that access the Website under your Account or using your Password that, if undertaken by you, would be a violation of these Terms of Service, and that such act or omission shall be deemed a breach of these Terms of Service by you. We reserve the right, in our sole discretion, to deny the use of the Website to anyone for any reason.
Your Responsibilities and Acceptable Use of The Website
You agree NOT to use the Website and Services to:
– violate any local, state, national or international law;
– stalk, harass or harm another individual;
– collect or store personal data about other users;
– impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity;
– interfere with or disrupt the Website and Services or servers or networks connected to the Website and Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Website.
You agree not to reproduce, duplicate, copy, sell, resell and/or exploit any portion of the Website, use of the Website and Services or access to the Website and Services for any purposes other than for which the Website is being provided to you. You may not reverse engineer, disassemble, decompile, or translate any components of the Website and Services, attempt to derive the source code of any components of the Website and Services, or authorize or assist any third party to do any of the foregoing.
Without our written consent, you may not:
– allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail (SPAM);
– use any high volume, automated, or electronic means to access the Website and Services (including without limitation robots, spiders or scripts);
– frame the Website, place pop-up windows over its pages, or otherwise affect the display of its pages.
Use of the Website and Services requires that you comply with certain acceptable use policies we may establish from time-to-time. As part of your responsibilities as a Visitor or a Registered User of the Website, you agree that you will not:
– use the Website in a manner that is unlawful, harmful to minors, threatening, harassing, abusive, defamatory, slanderous, vulgar, gratuitously violent, obscene, pornographic, indecent, lewd, libellous, invasive of another's privacy, or racially, ethnically or otherwise offensive, hateful or abusive;
– infringe someone else's patent, trademark, trade secret, copyright or other intellectual property or other rights;
– use the Website for unsolicited or unauthorized advertising, junk or bulk e-mail (SPAM), chain letters, letters relating to a pyramid scheme or any other unsolicited commercial or non-commercial communication;
– interfere with others using the Website and Services;
– use the Website in any manner that uploads or otherwise spreads any software viruses, worms, time bombs, corrupted files, Trojan horses or any other computer code, files, or programs that are designed or intended to disrupt, damage, overburden, impair or limit the functioning of any software, hardware, network, server or communications systems or equipment;
– disrupt, interfere or inhibit any other user from enjoying the Website and Services or other affiliated or linked websites, material, contents, products and/or services;
– use any robot, spider, or other such programmatic or automatic device, inducing but not limited to automated dial-in or inquiry devices, to obtain information from the Website or otherwise monitor or copy any portion of the Website and Services;
– create a false identity for the purpose of misleading others;
– prepare, compile, use, download or otherwise copy any user information and/or usage information for any portion thereof, or transmit, provide or otherwise distribute (whether or not for a fee) such information to any third party;
– attempt to disable, bypass, modify, defeat or otherwise circumvent any security-related tools incorporated into the Website;
– reproduce, duplicate, copy, sell, or exploit for any commercial purposes, any portion of the Website and Services or access to the Website and Services;
– systematically collect or use any content from the Website and Services, including through the use of any data mining, or similar data gathering and extraction methods.
Modifications to Terms of Service
We may change these Terms of Service from time to time. If you object to any such changes, your sole recourse will be to cease using the Website and Services. Continued use of the Website and Services following notice of any such changes will indicate your acknowledgement of such changes and agreement to be bound by the revised Terms of Service, inclusive of such changes. Such notice may be comprised of an email to your registered email address or a notice posted at the Website.
Discontinuation of or Modification to the Website and Services
We reserve the right to modify or discontinue the Website and Services with or without notice to you. We will not be liable to you or any third party should we exercise our right to modify or discontinue the Website and Services. If you object to any such changes, your sole recourse will be to cease using the Website and Services. Continued use of the Website and Services following notice of any such changes will indicate your acknowledgement of such changes and satisfaction with the Website and Services as so modified.
Privacy
As part of the login and registration process, you will be asked to provide certain personal information to us. All uses of your personal data will be treated in accordance with our Privacy Policy incorporated by this reference into these Terms of Service. If you use the Website and Services, you are accepting the terms and conditions of our Privacy Policy. If you do not agree to have your information used in any of the ways described in the Privacy Policy, you must discontinue use of the Website and Services. The security of your personally-identifying information is important to us. While there is no such thing as "perfect security" on the Internet, we will take all reasonable steps to help ensure the safety of your personally-identifying information. However, you understand and agree that such measures do not guarantee that use of the Website is invulnerable to all security breaches and that Carrot Care makes no warranty, guarantee, or representation that use of any of our Website is protected from viruses, security threats or other vulnerabilities.
Purchases
Terms of payment are within our sole discretion, and unless otherwise agreed to by us, payment must be received by us prior to our acceptance of an order. Payment is due at the time of purchase and will be processed when authorized during the purchase process. Orders are not binding upon us until accepted by us. We reserve the right to refuse and refund any order or part of any order placed on this website.
Refund Policy.
If you decide you no longer want a subscription to Carrot Care, please contact us immediately. You may request a refund within 7 days of purchase. You can request a refund at contact@carrotcare.health. After this time period, your purchase can no longer be refunded. However, you may close your Account as described below (under Termination).
Gift and Offer Codes
From time to time, Carrot Care may offer gift codes, offer codes or other promotional codes to qualified customers through a variety of marketing activities and communications (collectively, Offer Codes). These Offers Codes are redeemable towards a purchase on Carrot Care, subject to certain product exclusions or any other restrictions. Only valid offer codes provided or promoted by Carrot Care will be honoured at checkout. Codes that are supplied or promoted by third parties without our authorization will not be considered valid. Offer Codes may not be combined, and customers are limited to the use of a single Offer Code per order. Carrot Care is not responsible for lost, stolen or any unauthorized use of Codes. Offer Codes cannot be redeemed for cash or any cash equivalent, and no substitutions or credits are allowed. The dollar value of any Offer Code will not be refunded or credited back if any or all of the purchased products or services is returned. Expiration dates may apply to each Offer Code. Offer Codes are void if copied, transferred, sold, exchanged or expired, and where prohibited.
Spokespersons
From time to time, Carrot Care may engage spokesperson, influencers, bloggers or other individuals or entities who have been compensated or incentivized to speak on behalf of our brand. When you receive an Offer Code from a third-party source, such as a television or radio show host, or a social media account, Carrot Care may have compensated such individuals or organizations for their statements or representations.
Communications
You are communicating with us electronically when you use any Service or send us emails and other communications from your desktop or mobile device. You agree to receive electronically all communications from us in connection with your Carrot Care Account or your use of our Services, which may include emails, texts, mobile push notices, or messages on the Website or through other Services.
You can retain copies of these communications for your records.
CAN-SPAM Act
In accordance with the Controlling the Assault of Non-Solicited Pornography And Marketing Act of 2003, 16 CFR Part 316 (CAN-SPAM), Carrot Care follows all applicable digital communication laws. As part of our services, a valid email address is required to leave a comment, purchase a product, join our member library, interact on social media, and receive our newsletter. You may unsubscribe from email correspondence at any time. If your attempts to unsubscribe from our communication have been unsuccessful, please email contact@carrotcare.health.
Accuracy of Information
Carrot Care does not warrant that any information, pictures or graphic depictions, descriptions and/or other content of the Website are accurate, complete, reliable, updated, current, and/or error-free. However, we are taking all reasonable steps to ensure the accuracy of the content. You agree to notify Carrot Care immediately if you become aware of any errors or inconsistencies in the information or content provided through the Website and comply with any corrective action taken by Carrot Care.
Third Party Content and Monitoring
Parties other than Carrot Care may offer and provide products and services on or through the Website. Except for Carrot Care branded information, products or services that are identified as being offered by Carrot Care, Carrot Care does not operate, control, or endorse any information, products, or services on the Website or accessible through the Website in any way. Carrot Care is not responsible for examining or evaluating, and Carrot Care does not warrant the offerings of, any of these businesses or individuals or the content of their websites. Carrot Care does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
Links and Third Party Content
Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other site or location or its contents. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Access to any other websites linked to the Website and Services is at your own risk. When leaving the Website, you should carefully review the applicable terms and policies, including privacy and data gathering practices, of that third-party website.
WE WILL NOT BE LIABLE FOR ANY INFORMATION, SOFTWARE, OR LINKS FOUND AT ANY OTHER WEBSITE, INTERNET LOCATION, OR SOURCE OF INFORMATION, NOR FOR YOUR USE OF SUCH INFORMATION, SOFTWARE OR LINKS, NOR FOR THE ACTS OR OMISSIONS OF ANY SUCH WEBSITES OR THEIR RESPECTIVE OPERATORS.
Ownership and Intellectual Property Rights
The Website and its entire contents, features, and functionality (including but not limited to all information, software, code, algorithms, database, text, displays, images, video and audio, and the design, selection and arrangement thereof) ("Our Content" and "Our Technology") are owned by Carrot Care and/or its licensors; and are subject to intellectual property and proprietary rights and laws;
Neither Our Content nor Our Technology may be copied, modified, reproduced, republished, posted, transmitted, sold, offered for sale, or redistributed in any way without our prior written permission and the prior written permission of our applicable licensors. If you provide Carrot Care with any suggestions, recommendations or other feedback regarding the Services ("Feedback"), you agree that Carrot Care may freely use and exploit such Feedback in any way and for any purpose. Any use of the Website and Services not expressly permitted by these Terms of Service is a breach of these Terms of Service and may violate copyright, trademark and other laws.
DMCA NOTICE
Carrot Care complies with the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) ("DMCA"). All content on Carrot Care is the original work of the authors unless otherwise noted, cited or quoted. If you believe that anything on the Website constitutes infringement of your copyright, please notify us using the following procedure:
The DMCA specifies that all infringement claims must be in writing (either electronic mail or paper letter) and must include the following:
– A physical or electronic signature of the copyright holder or a person authorized to act on his or her behalf;
– A description of the copyrighted work claimed to have been infringed (multiple claims of copyright works at a single online site are covered by a single notification);
– A description of the material that is claimed to be infringing and information reasonably sufficient to permit the service provider to locate the material;
– Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and an email address;
– A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and A statement that the information in the notification is accurate, and under penalty of perjury, that you are the owner or agent authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Submit this information electronically to contact@carrotcare.health. Carrot Care will respond to any DMCA complaints in a timely manner and will remove any material that is found to be a copyright infringement.
Account Closure/Termination
You may discontinue the use of the Services at any time. You also have the right to close your Carrot Care Account at any time, for any reason by sending an email to contact@carrotcare.health. If you close your account, your information will no longer be accessible through the Website or Services. We cannot restore access to your Carrot Care Account after it has been closed.
If you violate these Terms of Service, Carrot Care has the right to terminate your access to all or part of the Website and Services. You understand that termination of your agreement with Carrot Care pursuant to these Terms of Service and your Account will not entitle you to any refund and may involve deletion of your information from our live databases as well as any content that you uploaded to the Website using such Account.
DISCLAIMER OF WARRANTIES
YOU EXPRESSLY AGREE THAT USE OF THE WEBSITE AND SERVICES IS AT YOUR SOLE RISK. THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. CARROT CARE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, NON-INFRINGEMENT, TITLE, OPERABILITY, CONDITION, QUIET ENJOYMENT, VALUE, ACCURACY OF DATA AND SYSTEM INTEGRATION. CARROT CARE MAKES NO WARRANTY THAT THE WEBSITE OR SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; NOR DOES CARROT CARE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR SERVICES, OR THAT DEFECTS IN THE WEBSITE OR SERVICES WILL BE CORRECTED.
You understand that we cannot and do not guarantee or warrant that content available for downloading from the Website or any links provided on the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient anti-virus protection to meet your needs. You are also responsible for maintaining a means external to our Website for any reconstruction of any lost data.
YOU UNDERSTAND AND AGREE THAT ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR INFORMATION. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM CARROT CARE OR THROUGH THE WEBSITE OR SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
LIMITATION OF LIABILITY
YOU UNDERSTAND THAT TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL CARROT CARE OR ITS OFFICERS, EMPLOYEES, DIRECTORS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY), ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE AND SERVICES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), WARRANTY, STATUTE OR OTHERWISE. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS WEBSITE OR SERVICES, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE WEBSITE AND SERVICES. THE AGGREGATE LIABILITY OF CARROT CARE TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO WEBSITE AND SERVICES IS LIMITED TO THE LESSER OF (I) THE AMOUNT OF FEES ACTUALLY PAID BY YOU FOR USE OF THE SERVICES OR (II) ONE HUNDRED DOLLARS (U.S. $100.00).
Indemnification
You agree to indemnify, defend and hold harmless Carrot Care, its parents, subsidiaries, affiliates, licensors, co-branders, suppliers and other contract relationship, and the officers, directors, employees, consultants, and agents of each, and other Registered Users and Visitors, from and against any and all third-party claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' fees and court costs) that such parties may incur as a result of or arising from (1) User Content and any information you submit, post or transmit through the Website, (2) your use of the Website and Services, (3) your violation of these Terms of Service, (4) your violation of any rights of any other person or entity or (5) any viruses, trojan horses, worms, time bombs, cancelbots or other similar harmful or deleterious programming routines input by.
Geographical Restrictions
Carrot Care makes no representation that all products, services and/or material described on the Website and Services are appropriate or available for use in locations outside the United States. Registered Users and Visitors access our Website on their own initiative and are responsible for compliance with local laws. Certain companies affiliated with Carrot Care provide services and operate websites which may be linked to from our Website and Services and which are governed by their own terms of use and not these Terms of Service, and may be subject to laws of other local or international jurisdictions.
Disputes
If a dispute arises between you and Carrot Care, you agree primarily to contact Carrot Care contact@carrotcare.health to seek a resolution. Nevertheless, it is our policy to act in such a way to prevent all reasonably foreseeable disputes; and in the situation of a dispute, we will take all reasonable steps to resolve it promptly and efficiently.
These Terms of Service and any dispute or claim arising out of, or related to, them, their subject matter or their formation (in each case, including non-contractual disputes or claims) will be governed by and construed in accordance with California law (US). You may not assign any of your rights in these Terms of Service, and any such attempt is void. Carrot Care may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Website and Services. Carrot Care and you are not legal partners or agents of one another.
Waiver and Severability
No waiver of these Terms of Service by Carrot Care shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Any failure of Carrot Care to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision. If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms of Service will continue in full force and effect.
Entire Agreement
These Terms of Service and our Privacy Policy constitute the sole and entire agreement between you and Carrot Care with respect to the Website and Services and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website and Services.
Survival
The terms of Access Rights, Your Responsibilities and Acceptable Use of This Website and Services, and Modifications to Terms of Service, and any other limitations on liability explicitly set forth herein will survive the expiration or earlier termination of the agreement pursuant to these Terms of Service for any reason. Our (and our licensors') proprietary rights (including any and all intellectual property rights) in and to Our Content, Our Technology and the Website and Services will survive the expiration or earlier termination of the agreement pursuant to these Terms of Service for any reason.
If you have any feedback, comments, requests for support, or other communications about the Website and Services, please contact Carrot Care. contact@carrotcare.health.